CUSTOMER FAQ
You can find quick answers to common questions about purchasing, downloading, and activating in the Customer FAQ.
CONTACT SUPPORT
If you have questions or feedback don't hesitate to contact us. Responses will be sent via email but our new HelpDesk system also lets you track and review responses online. Please also be sure to tell us your order number if you are a current customer.
Note: As of May 2007 we have consolidated our support options in order to provide our customers the best possible support. Please use the new support system, rather than the customerservice or individual email addresses, to ensure that your request is received.
BLOG AND LATEST NEWS
For information on updates, latest news, usage tips, etc., visit our blog!
NEW RELEASES AND SOFTWARE UPDATES
IdeaMason periodically releases upgrades and updates. Click below to review the list of updates.
USAGE TIPS
See our collection of helpful usage tips.
PROBLEMS DOWNLOADING?
If you have purchased the product and have experienced problems while downloading, simply return to the Free Trial Download page and download again.